Returns & Exchanges

At French Pharmacy, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you may return unopened and unused products in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team with your order number and the details of the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes to ensure they are protected during transit.

• 3.
  Ship the Items

  Affix the provided return label to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our pharmacy team inspects the return, a refund will be issued to your original payment method within 5-7 business days.